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Lowongan Pekerjaan Perusahaan Fintech Indonesia WFA


IT System Administrator

IT Infrastructure, Network, and Security Division

Division : 

Loker Posisi Product IT Development Jakarta

Job Position

Lowongan Kerja posisi IT Engineer Fintech Jakarta

Job Description :

  • Generate periodic reports summarizing server host utilization, incidents, application performance, VM statistics, and incident reports, as well as ticketing system data.

  • Provide first-level support for incidents, analyze root causes, and escalate issues to the relevant teams.

  • Install, implement, and monitor monitoring tools on available servers for crucial components such as CPU, RAM, and Hard Disk.

  • Install, implement, and monitor Application Monitoring Processes (e.g., New Relic, Elastic) for enhanced performance tracking.

  • Set up alerts and policies for monitoring components and Application Performance Monitoring (APM) in accordance with best practices.

  • Integrate alerts with communication channels such as email, Telegram, or SMS as per company requirements.

  • Monitor and manage ticketing system administration.

  • Manage DNS, including pointing, extensions, and new purchases.

  • Administer SSL certificates, handling installations, extensions, and new acquisitions.

  • Monitor the mail server in terms of utilization, user management, credentials, access, and proactively address anomalies in traffic.

  • Oversee the operational and administrative aspects of company server hosts, both bare-metal and cloud-based.

Requirements :

  • Minimum D3/S1 education in Computer Engineering/Information Systems or a relevant IT field.

  • At least 1 year of experience in NSOC/operational/monitoring teams.

  • Proficiency in monitoring tools such as Nagios, Grafana, New Relic, or similar.

  • Knowledge of DNS management and records.

  • Basic System Administrator skills (SSH, restarting Apache, HTTP logging, error reading).

  • Strong documentation and reporting skills.

  • Ability to work in a hybrid Work From Office (WFO) and Work From Anywhere (WFA) setup.

  • Availability for 24/7 and shifting work schedules.

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